Please include the following information in all corrospondance with support:

• The product name and version number (i.e.  ColorPicker , 1.00.17).
  
• Your name, e-mail address and phone number.
  
• A Diagnostic system information file.
  (Select System Information from the About Dialog. Save the file and attach it to your email.)
  
• A description of the problem, and what you were trying to do when the problem occurred.
  
• Please include screen captures where possible.

Please contact our Technical Support department in one of the following ways: